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FREQUENTLY ASKED QUESTIONS - ANSWERED

Hopefully I've managed to cover most of them here,

but please feel free to get in touch with any other questions you may have.

FAQ: FAQ

WHICH COUNTRIES DO YOU SHIP TO?

HOW LONG DOES IT TAKE FOR A BESPOKE FASCINATOR?

I have specified shipping costs within New Zealand however I am happy to ship overseas - please contact me and I can provide specific shipping costs depending on your area.

Time from start to finish will depend on if I have to order specific material - materials are only available from overseas so this does add a week or two onto the timeframe. When I am ready to start I aim to have bespoke pieces made within a 1 week turnaround.

HOW DO WE START CREATING A BESPOKE PIECE?

Please get in touch with as many details as you can - send me a photo of your outfit, accessories or just a color swatch. I will have plenty of ideas too so we can mix and match and play with elements of previous pieces i've made.

HOW DOES MY FASCINATOR ARRIVE?

Your fascinator will arrive carefully packaged with tissue paper and securely boxed up. There's always a little treat lurking in there too!

HOW DO THEY FIX ON?

The majority of my fascinators attach with a hair comb - this is ribboned and securely sewn onto the edge where it is unseen - this can be viewed in the gallery page. The larger saucer pieces are usually secured to a satin hairband, the color of which will be specified in the listing or can be discussed when designing a bespoke piece.

DOES THE FASCINATOR MATCH THE OUTFIT, OR THE ACCESSORIES?

Each to their own really. 
I often suggest to pick out a color in the dress or a color in the handbag perhaps. If your dress is a block color then we can pick up tones of the accessories and tie the outfit together that way. Then we can have fun with feathers or flowers!

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